Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving the functionality of our site.

Most web browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer. However, this may affect your ability to use some features of our website.

How We Use Cookies

RoboKids Academy uses cookies to:

• Remember your preferences and settings
• Improve website performance and functionality
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Remember items in your shopping cart or application forms
• Enable social media features and interactions
• Deliver relevant advertising content

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off. They include:

• Security cookies: Protect against fraudulent activity
• Session cookies: Remember your actions during a browsing session
• Authentication cookies: Remember when you're logged in
• Load balancing cookies: Ensure website stability

2. Performance Cookies

These cookies help us understand how visitors use our website by collecting anonymous information:

• Google Analytics: Tracks website usage, popular pages, and user journeys
• Page load cookies: Monitor website speed and performance
• Error tracking cookies: Help identify and fix technical issues

3. Functionality Cookies

These cookies remember your choices and provide enhanced features:

• Preference cookies: Remember your language, region, or display settings
• Form data cookies: Save partially completed forms
• Chat cookies: Enable customer support chat functionality

4. Marketing Cookies

These cookies track your browsing habits to show you relevant advertisements:

• Advertising cookies: Display ads based on your interests
• Social media cookies: Enable sharing on platforms like Facebook and Twitter
• Retargeting cookies: Show you relevant ads on other websites

Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

Analytics Services

• Google Analytics: Website traffic and behavior analysis
• Hotjar: User experience and heat mapping

Marketing and Advertising

• Google Ads: Online advertising campaigns
• Facebook Pixel: Social media advertising
• YouTube: Embedded video content

Social Media Integration

• Facebook: Social sharing buttons and plugins
• Twitter: Tweet buttons and embedded content
• Instagram: Photo sharing and embedding

Customer Support

• LiveChat: Customer service chat functionality
• Zendesk: Support ticket management

Cookie Consent and Management

Your Consent

By using our website, you consent to our use of essential cookies. For non-essential cookies, we will ask for your explicit consent through our cookie banner.

Managing Cookie Preferences

You can manage your cookie preferences in several ways:

• Cookie Banner: Use our cookie consent banner to accept or decline non-essential cookies
• Browser Settings: Configure your browser to block or delete cookies
• Third-Party Tools: Use privacy tools to manage tracking

Withdrawing Consent

You can withdraw your consent for non-essential cookies at any time by:

• Clearing your browser cookies
• Contacting us directly at [email protected]
• Using browser privacy settings

Browser Cookie Settings

Google Chrome

1. Click the three-dot menu → Settings
2. Go to Privacy and Security → Cookies and other site data
3. Choose your preferred cookie settings

Mozilla Firefox

1. Click the menu button → Options
2. Select Privacy & Security
3. Under Cookies and Site Data, adjust your settings

Safari

1. Go to Safari → Preferences
2. Click Privacy tab
3. Adjust your cookie and website data settings

Microsoft Edge

1. Click the three-dot menu → Settings
2. Select Privacy, search, and services
3. Under Cookies and site permissions, manage cookies

Mobile Device Settings

iOS Safari

1. Go to Settings → Safari
2. Under Privacy & Security
3. Adjust Block All Cookies settings

Android Chrome

1. Open Chrome app → Menu → Settings
2. Go to Site Settings → Cookies
3. Adjust cookie settings

Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

Essential Cookies Disabled

• Website may not function properly
• Unable to submit forms or make inquiries
• Security features may not work
• Cannot maintain shopping cart contents

Performance Cookies Disabled

• We cannot analyze website usage
• Harder to identify and fix technical issues
• Cannot improve website performance based on user data

Functionality Cookies Disabled

• Cannot remember your preferences
• May need to re-enter information on each visit
• Reduced personalization features

Marketing Cookies Disabled

• Less relevant advertising content
• Cannot track campaign effectiveness
• Reduced social media integration

Data Retention

Cookie Lifespan

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until expiration date or manual deletion
• First-party cookies: Typically expire within 1-2 years
• Third-party cookies: Vary by service provider

Data Processing

• Cookie data is processed for legitimate business interests
• Personal information is protected according to our Privacy Policy
• Anonymous analytics data may be retained longer for trend analysis

Updates to This Policy

We may update this Cookie Policy periodically to reflect:

• Changes in our cookie usage
• New third-party services
• Updates to privacy legislation
• Improvements to our services

We will notify you of significant changes by:

• Updating the "last updated" date at the top of this policy
• Posting notifications on our website
• Sending email updates to registered users

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Additional Resources

For more information about cookies and online privacy:

• AllAboutCookies.org: Comprehensive guide to cookies and privacy
• Privacy Commissioner of Canada: Canadian privacy rights and information
• Your Online Choices: European cookie and advertising preference management
• Network Advertising Initiative: U.S. digital advertising and privacy